Shipping policy
Order Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Times
- Standard Shipping: 7–15 business days
- Express Shipping: 5–10 business days
Delivery times may vary depending on your location and local customs clearance.
Shipping Costs
- Free shipping on orders over $100
- Standard Shipping: $20
- Express Shipping: $100
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number to follow your delivery.
Customs & Duties International orders may be subject to customs fees and import taxes imposed by the destination country. These charges are the responsibility of the customer and are beyond our control.
Shipping Destinations We currently ship to [list your countries/regions].
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we will resolve the issue promptly.